Appendix

Citation        
“An Integrative Definition of Leadership.” International Journal of Leadership Studies - An Integrative Definition of Leadership, www.regent.edu/acad/global/publications/ijls/new/vol1iss2/winston_patterson.doc/winston _patterson.htm.
“conflict” 2011. In Merriam-Webster.com. Retrieved March 22, 2018, from https://www.merriam-webster.com/dictionary/conflict
A. Donald, Cameron & DasGupta, Sayantani & M. Metzl, Jonathan & Eckstrand, Kristen. (2016). Queer Frontiers in Medicine: A Structural Competency Approach. Academic Medicine. 92. 1. 10.1097
Ablett, J. R. and Jones, R. S. P. (2007), Resilience and well-being in palliative care staff: a qualitative study of hospice nurses' experience of work. Psycho-Oncology, 16: 733–740. doi:10.1002/pon.1130
Adam Grant on Feedback, Equality, & Psychological Safety. (n.d.). Retrieved from http://www.globoforce.com/gfblog/2017/feedback-gender-equality-psychological-safetyadam-grant/
Aguirre, B. E., Wolinsky, F. D., Niederauer, J., Keith, V., & Fann, L. (1992). Occupational Prestige in the Health Care Delivery System. Journal of Health and Social Behavior, 33 (3). doi:10.2307/2137348
Aij, K. H., & Rapsaniotis, S. (2017). Leadership requirements for Lean versus servant leadership in health care: a systematic review of the literature.  Journal of Healthcare Leadership ,  9 , 1–14. http://doi.org.proxy.lib.ohio-state.edu/10.2147/JHL.S120166
Alimo-Metcalfe, B. (1998). 360 Degree Feedback and Leadership Development. International Journal of Selection and Assessment, 6(1), 35-44. Retrieved from: http://onlinelibrary.wiley.com/doi/10.1111/1468-2389.00070/abstract
Allen, J. (2018, February 27). [Personal Interview.]
Anderson, L. M., Scrimshaw, S. C., Fullilove, M. T., Fielding, J. E., & Normand, J. (2003). Culturally competent healthcare systems: A systematic review.  American journal of preventive medicine ,  24 (3), 68-79.
Angood, P., & Birk, S. (2014). The Value of Physician Leadership.  Physician Executive Journal, 6-22.
Applegate, M. S., MD. (2018, February 24). [Telephone interview].
Aragon, T. J., & Garcia, B. A. (2015). Designing a Learning Health Organization for Collective Impact. Journal of Public Health Management and Practice, 21(1), S24-S33. Retrieved from http://doi.org/10.1097/PHH.0000000000000154
Atwal, A., & Caldwell, K. (2005). Do all health and social care professionals interact equally: a study of interactions in multidisciplinary teams in the United Kingdom. Scandinavian Journal of Caring Sciences, 19(3), 268-273. doi:10.1111/j.1471-6712.2005.00338.x
Atwater, L. E., Brett, J. F., & Charles, A. C. (2007). Multisource feedback: Lessons learned and implications for practice. Human Resource Management, 46(2), 285-307. Retrieved from: http://onlinelibrary.wiley.com/doi/10.1002/hrm.20161/abstract
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership : Current Theories, Research, and Future Directions. Annual Review of Psychology , 60 , 421–449. https://doi.org/10.1146/annurev.psych.60.110707.163621
Avolio, B.J., & Bass, B.M. (1990). The Full Range of Leadership Development: Basic/advanced manuals. Binghamton, NY: Bassi Avolio and Associates.
Bachmann, D. (2018, February 21, 2018). [Personal Interview.]
Bajaj, B., Pande, N. (2015), Mediating role of resilience in the impact of mindfulness on life satisfaction and affect as indices of subjective well-being, Personality and Individual Differences, Volume 93, 2016, Pages 63-67, https://doi.org/10.1016/j.paid.2015.09.005.
Bakker, A. B. (2013). Advances in positive organization. Bingley: Emerald.
Barling, J., Kelloway, E., Loughlin, C. (2002).Development and test of a model linking safety-specific transformational leadership and occupational safety. Journal of Applied Psychology . 87(3): 488-496.
Barr, D., Miller, H., Principe, A., & Milliken, D. (2017 August 1). Prepare hospital employees for encounters with combative patients. Children’s Hospitals Today. Retrieved from https://www.childrenshospitals.org/Newsroom/Childrens-Hospitals-Today/Summer-2017/Articles/Prepare-Hospital-Employees-for-Encounters-with-Combative-Patients
Barr, D., Miller, H., Principe, A., Merandi, J., & Catt, C (2016 February 2). Strategies for helping employees stay healthy on the job. Children’s Hospitals Today. Retrieved from https://www.childrenshospitals.org/newsroom/childrens-hospitals-today/winter-2016/articles/strategies-for-helping-employees-stay-healthy-on-the-job
Bass, B. M. (1997). Does the transactional–transformational leadership paradigm transcend organizational and national boundaries? American Psychologist, 52 (2), 130-139. http://dx.doi.org/10.1037/0003-066X.52.2.130
Bass, B. M., & Avolio, B. J. (1993). Transformational Leadership and Organizational Culture. Public Administration Quarterly , 17 (1), 112–121.
Bass, B. M., & Steidlmeier, P. (1999). Ethics, Character, and Authentic Transformational Leadership Behavior. Leadership Quarterly , 10 (2), 181–217.
Batalden, M., Batalden, P., Margolis, P., et al. (2016). Coproduction of Healthcare Service. BMJ Quality & Safety, 25(7), 509-517. Retrieved from http://qualitysafety.bmj.com/content/25/7/509
Bauman, A., Norman, P., Idriss-Wheeler, D. (2015). Employees Participating in change (EPIC): An empowerment approach to improving staff health, safety, and wellness. The International Journal of Health, Wellness, and Society . 5(4) 1-14.
Bell, B. S., & Kozlowski, S. W. (2002). A typology of virtual teams: Implications for effective leadership. Group & Organization Management, 27(1), 14-49.
Bennis, W. G. and Nanus, B. (1997), Leaders: The Strategies for Taking Charge, HarperCollins, New York.
Benson, R. T., & Trower, C. a. (2012). Data, Leadership, and Catalyzing Culture Change. Change: The Magazine of Higher Learning , 44 (4), 27–34. https://doi.org/10.1080/00091383.2012.691862
Bergiel, B. J., Bergiel, E. B., & Balsmeier, P. W. (2008). Nature of virtual teams: a summary of their advantages and disadvantages. Management Research News, 31 (2), 99-110.
Beslin (2004). HOW LEADERS CAN COMMUNICATE TO BUILD TRUST https://iveybusinessjournal.com/publication/how-leaders-can-communicate-to-build-trust/
Betancourt, J. R., Green, A. R., Carrillo, J. E., & Park, E. R. (2005). Cultural competence and health care disparities: key perspectives and trends.  Health affairs ,  24 (2), 499-505.
Biebel, E. P. (2012).  Compassion fatigue, burnout, and frustration in substance abuse counselors working with offenders in prisons versus community settings . (2012-99091-097).
Blake, R. R., & Mouton, J. S. (1964).  The Managerial Grid.  Houston, TX: Gulf Publishing Company
Blanchard, K., Johnson, S. (1982). The One Minute Manager. New York: Berkley Publishing Group.
Bobbio, A., & Manganelli, A. M. (2015). Antecedents of hospital nurses’ intention to leave the organization: A cross sectional survey.  International Journal of Nursing Studies, 52 (7), 1180-1192.
Boden, M. T., Bernstein, A., Walser, R. D., Bui, L., Alvarez, J., Bonn-Miller, M. O. (2012), Changes in facets of mindfulness and posttraumatic stress disorder treatment outcome, Psychiatry Research, Volume 200, Issues 2–3,2012, Pages 609-613, https://doi.org/10.1016/j.psychres.2012.07.011.
Boin, A., & Hart, P. (2003). “Public leadership in times of crisis, mission impossible?” . Public Administration Review , 544-553.
Bolden, R. (2011). Distributed Leadership in Organizations: A Review of Theory and Research. International Journal of Management Reviews , 13 , 251–269. https://doi.org/10.1111/j.1468-2370.2011.00306.x
Bolling, M., & Zettelmeyer, F. (2014). Big Data Doesn’t Make Decisions: Leaders Do .
Borgman, C. L., Abelson, H., Dirks, L., Johnson, R. (2008). Fostering Learning in the Networked World: the Cyberlearning Opportunity and Challenge . National Science Foundation.
Boyce, B. (2013). Collective Impact: Aligning Organizational Efforts for Broader Social Change. Journal of the Academy of Nutrition and Dietetics, 113(4), 495-497. Retrieved from https://doi.org/10.1016/j.jand.2013.01.026
Brake, T., (2006) "Leading global virtual teams", Industrial and Commercial Training, Vol. 38 Issue: 3, pp.116-121, doi.org/10.1108/00197850610659364
Brennan, J. (2013). A foundation of wellness. Hospitals can play a leadership role in improving the health status of their employees and community. Healthcare Executive . 66-69.
Brimmer,K. (2013). Nurse understaffing impacts quality of care, leads to increased infections. Healthcare Finance . Apr 2013.
Bruns, E. (2018, February 28). [Personal Interview.]
Brynjolfsson, E., & McAfee, A. (2012). Big Data : The Management Revolution. Harvard Business Reviewr , (October), 3–9.
Buscemi, J., Steglitz, J., & Spring, B. (December 01, 2012). The impact of team science collaborations in health care: a synopsis and comment on “Interprofessional collaboration: effects of practice-based interventions on professional practice and healthcare outcomes”.  Translational Behavioral Medicine : Practice, Policy, Research, 2,  4, 378-379.
Cahill S, Singal R, Grasso C, King D, Mayer K, Baker K, et al. (2014) Do Ask, Do Tell: High Levels of Acceptability by Patients of Routine Collection of Sexual Orientation and Gender Identity Data in Four Diverse American Community Health Centers. PLoS ONE 9(9): e107104. https://doi.org/10.1371/journal.pone.0107104
Cameron, K. S., Dutton, J. E., Quinn, R. E. (2003), Positive Organizational Scholarship Foundations of a New Discipline, Berrett-Koeler Publishers.
Cameron, K.S., & Caza, A. (2004). Introduction: Contributions to the discipline of positive organizational scholarship. American Behavioral Scientist, 47(6), 731-739.
Campo, M., Darragh A. (2012). Work-related musculoskeletal disorders are associated with impaired presenteeism in allied health care professionals. JOEM . 54(1): 64-70
Capgemini. (2012). The Deciding Factor: Big Data & Decision Making .
Caraffi, V. (2018, February 22). [Personal Interview.]
Carravallah, L. R., & Woolford, S. J. (2017). Lessons for PHysicians from Flint's Water Crisis. AMA Journal of Ethics , 19.
Castel, E. S., Ginsburg, L. R., Zaheer, S., & Tamim, H. (2015). Understanding nurses’ and physicians’ fear of repercussions for reporting errors: clinician characteristics, organization demographics, or leadership factors? BMC Health Services Research, 15, 326. http://doi.org/10.1186/s12913-015-0987-9
Chandra, A., & Frank, Z. D. (2004, 01). Utilization of Performance Appraisal Systems in Health Care Organizations and Improvement Strategies for Supervisors. The Health Care Manager, 23(1), 25-30. doi:10.1097/00126450-200401000-00006. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/15035345
Chappell, R. W. (2004). Secrets of a Chief Medical Officer. Physician Executive Journal, 30-32.
Chatwani, N. (2017). Distributed Leadership : The Dynamics of Balancing Leadership with Followership. Springer International Publishing.
Chin, M. H., Clarke, A. R., Nocon, R. S., Casey, A. A., Goddu, A. P., Keesecker, N. M., & Cook, S. C. (2012). A roadmap and best practices for organizations to reduce racial and ethnic disparities in health care.  Journal of general internal medicine ,  27 (8), 992-1000.
Clough, Jeanette. “Collaboration between Physicians and Nurses: Essential to Patient Safety.” CRICO, May 2008, www.rmf.harvard.edu/Clinician-Resources/Article/2008/Collaboration-Between-Physicians-and-Nurses-Essential-to-Patient-Safety.
Cohen, J. J., Gabriel, B. A., & Terrell, C. (2002). The case for diversity in the health care workforce.  Health affairs ,  21 (5), 90-102.
Collective Impact Forum. (n.d.). Collective Impact Principles of Practice. Retrieved from https://collectiveimpactforum.org/sites/default/files/Collective Impact Principles of Practice.pdf
Collins, J. (2018). BHAG. Jim Collins. Retrieved from https://www.jimcollins.com/concepts/bhag.html
Columbus Public Health. (2018). Opiate crisis quarterly report: Quarter 4 (oct-dec), 2017 franklin county, ohio. www.publichealth.columbus.gov
Combs, W., & Peacocke, S. (2007). Leading virtual teams. T+D, 61 (2), 27-28.
Conduct patient safety leadership walkrounds™ (2018). Institute for Healthcare Improvement. Retrieved from http://www.ihi.org/resources/Pages/Changes/ConductPatientSafetyLeadershipWalkRounds.aspx
Coombs, T. (2008). Situational Theory of Crisis: Situational Crisis Communication Theory and Corporate Reputation. In C. Carroll, Handbook of Communication and Corporate Reputation (pp. 262-278). ProQuest Ebook Central.
Cordova, R. D., Beaudin, C. L., & Iwanabe, K. F. (2010). Addressing diversity and moving toward equity in hospital care.  Frontiers of health services management ,  26 (3), 19.
Cors, W. K. (2009). The Chief Medical Officer: A Critical Success Factor.  Physician Executive Journal, 60-62.
CPP Global Human Capital Report. July 2008. https://shop.cpp.com/Pdfs/CPP_Global_Human_Capital_Report_Workplace_Conflict.pdf Last accessed March 24, 2018
Crandall, W. R., Parnell, J. A., & Spillan, J. E. (2013). Crisis Management: Leading in the New Strategy Landscape. Thousand Oaks: SAGE Publications.
Creating and sustaining a culture of safety (2004). National Academy of Sciences. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK216181/
D'Aunno, T. (2006). The role of organization and management in substance abuse treatment: Review and roadmap.  Journal of Substance Abuse Treatment, 31 (3), 221-233. 10.1016/j.jsat.2006.06.016
Davenport, T. H., & Bean, R. (2018). Big Companies Are Embracing Analytics, But Most Still Don’t Have a Data-Driven Culture. Harvard Business Review .
Deangelis, T. (2016, September). Preventing medical errors. Retrieved from http://www.apa.org/monitor/2016/09/preventing-errors.aspx
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W.B. (2000). A model of burnout and life satisfaction amongst nurses. 32(2) 454-464.
DeSalvo KB, Wang YC, Harris A, Auerbach J, Koo D, O’Carroll P. (September 7, 2017). Public Health 3.0: A Call to Action for Public Health to Meet the Challenges of the 21 st Century . Preventing Chronic Disease, 14 . DOI: http://dx.doi.org/10.5888/pcd14.170017
DeSanctis, G. & Jackson, B. M. (1994) Coordination of Information Technology Management: Team-Based Structures and Computer-Based Communication Systems . Journal of Management Information Systems: 10(4): pp.85-110.
Diversity. (2018). Retrieved from: https://www.merriam-webster.com/dictionary/diversity.
Doucet O, Poitras J, Chenevert D. The Impacts of Leadership on Workplace Conflicts. International Journal of Conflict Management. 2009;20(4):340-354.
Duckworth, A. (2016), GRIT: The Power of Passion and Perseverance . Scribner.
Dye, C.F., Garman, A.N. (2006). Exceptional Leadership: 16 Critical Competencies for Healthcare Executives. Health Administration Press, Chicago, IL.
Earley, P. C. (1986). Trust, Perceived Importance of Praise and Criticism, and Work Performance: An Examination of Feedback in the United States and England. Retrieved from: http://journals.sagepub.com/doi/abs/10.1177/014920638601200402
Edmondson, A. C. (2003). Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams. Journal of Management Studies, 40(6), 1419-1452. doi:10.1111/1467-6486.00386
Edmondson, A. C. (2004). Learning from failure in health care: frequent opportunities, pervasive barriers.Quality and Safety in Health Care,13(Suppl_2), Ii3-Ii9. doi:10.1136/qhc.13.suppl_2.ii3
Edmondson, A. C. (2008). Managing the Risk of Learning: Psychological Safety in Work Teams. International Handbook of Organizational Teamwork and Cooperative Working, 255-275. doi:10.1002/9780470696712.ch13
Edmonson, A. (2018). Why Is Psychological Safety So Important in Health Care? Retrieved from http://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo/Amy Edmondson-Why-Is-Psychological-Safety-So-Important-in-Health-Care.aspx
Edwards, M. R., & Ewen, A. J. (1996). 360-degree feedback: Royal fail or holy grail? Career Development International, 1(3), 28-31. Retrieved from: http://www.emeraldinsight.com/doi/abs/10.1108/13620439610118537?journalCode =cdi
Elman, B. D., & Dowd, E. T. (1997). Correlates of burnout in inpatient substance abuse treatment therapists.  Journal of Addictions & Offender Counseling, 17 (2), 56.
Eriksson, K., & McConnell, A. (2017). Contingency Planning for Crisis Management: Recipe for success or political fantasy? Policy and society , 89-99.
Etowa, J., & Debs-Ivall, S. (2017). LEADERSHIP AND ORGANIZATIONAL COMMITMENT TO ETHNO-CULTURAL DIVERSITY IN HEALTHCARE.  Journal of Ethnographic & Qualitative Research ,  11 (4).
Evans B. (2013, August 13) Blog website: typesofconflict.org. Last accessed March 24, 2018.
feedback. (n.d.). The American Heritage® Science Dictionary. Retrieved April 5, 2018 from: Dictionary.com website http://www.dictionary.com/browse/feedback
Feiger, S. M., & Schmitt, M. H. (1979). Collegiality in interdisciplinary health teams: Its measurement and its effects. Social Science & Medicine. Medical Psychology and Medical Sociology, 13 (2), 217-229. doi:10.1016/0160-7979(79)90031-6
Fields, K. (2018, February 20). [Personal Interview.]
Fisher R. Sources of Conflict and Methods of Conflict Resolution. International Peace and Conflict Resolution School of International Service. 2000: 1-6.
Flood, J., Minkler, M., Hennessey Lavery, S., Estrada, J., & Falbe, J. (2015). The Collective Impact Model and Its Potential for Health Promotion: Overview and Case Study of a Healthy Retail Initiative in San Francisco. Health Education & Behavior, 42(5), 654-668. Retrieved from https://doi-org.proxy.lib.ohio-state.edu/10.1177/1090198115577372
Frazier, M. L., Fainshmidt, S., Klinger, R. L., Pezeshkan, A., & Vracheva, V. (2016, October 14). Psychological Safety: A Meta‐Analytic Review and Extension.
Free from harm: accelerating patient safety improvement fifteen years after To err is human (2015), National Patient Safety Foundation. Retrieved from https://c.ymcdn.com/sites/www.npsf.org/resource/resmgr/PDF/Free_from_Harm.pdf
Freshman, B., Rubino, L., & Chassiakos, Y. R. (2010). Collaboration across the disciplines in health care. Sudbury, MA: Jones and Bartlett.
Frontline (Interviewer) & Francis, D (Interviewee). (2006). Interview Don Francis [Interview transcript]. Retrieved from PBS Web site https://www.pbs.org/wgbh/pages/frontline/aids/interviews/francis.html
Gadlin, H., Bennett, L. M., Levine-Finley, S. (2010) Collaboration & Team Science: A Field Guide . National Institute of Health.
Galinsky, E., Weisberg, A. (2014). How One Company Contained Healthcare Costs and Boosted Morale. Harvard Business Review .
Gandhi, T.K. (2018 February 8). Leadership and vision for a culture of safety. NEJM Catalyst. Retrieved from https://catalyst.nejm.org/leadership-vision-culture-of-safety/
Gang, W. I.-S. O., Courtright, S. H., & Colbert, A. E. (January 01, 2011). Transformational leadership and performance across criteria and levels: a meta-analytic review of 25 years of research . Group & Organization Management, 36, 2, 223-270.
Garman, A. N., Tyler, L. J., & Darnall, J. S. (2004). Development and Validation of a 360-degree-feedback Instrument for Healthcare Administrators. Journal of Healthcare Management, 49(5), 307-321. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/15499805
Garnett, L. (n.d.). Getting Negative Feedback Has Some Surprising Benefits. Retrieved from https://www.inc.com/laura-garnett/getting-negative-feedback-has-some-surprisingbenefits.html?cid=search
Gates, Gary. (2017) In U.S., More Adults Identifying at LGBT. Gallup 1.20.2017 http://news.gallup.com/poll/201731/lgbt-identification-rises.aspx
George, R.E. (2006). Leadership and systems thinking. Defense AT&L. Retrieved from http://www.au.af.mil/au/awc/awcgate/dau/ree_mj06.pdf
Gibson, C. B., & Gibbs, J. L. (2006). Unpacking the concept of virtuality: The effects of geographic dispersion, electronic dependence, dynamic structure, and national diversity on team innovation. Administrative Science Quarterly, 51 , 451–495.
Gilbody, S. (2006). Can we improve the morale of staff working in psychiatric units? A systematic review. Journal of Mental Health . 15(1): 7-17.
Goodall AH. (2011). Physician-leaders and hospital performance: Is there an association? Social Science & Medicine , Elsevier, vol. 73(4), 535-539.
Green, C. (2012, April 06). Why Trust is the New Core of Leadership. Retrieved April 01, 2018, from https://www.forbes.com/sites/trustedadvisor/2012/04/03/why-trust-is-the-new-core-of-leadership/2/#156f52a719a8
Gregg, M (2013 October 24). Creating a culture of improving safety, Hospitals and Health Networks. Retrieved from https://www.hhnmag.com/articles/5793-creating-a-culture-of-improving-safety
Groves, P., Kayyali, B., Knott, D., & Kuiken, S. Van. (2013). The “big data” revolution in healthcare. McKinsey Quarterly , (January), 1–22. Retrieved from http://www.pharmatalents.es/assets/files/Big_Data_Revolution.pdf
Guerrero, E. G., & Kim, A. (2013). Organizational structure, leadership and readiness for change and the implementation of organizational cultural competence in addiction health services.  Evaluation and Program Planning, 40 , 74-81. 10.1016/j.evalprogplan.2013.05.002
Guinn, K. A. (1996). Assessment techniques for top executives. Career Development International, 1(3), 9-14. Retrieved from: http://www.emeraldinsight.com/doi/abs/10.1108/13620439610118546?journalCode=cdi
Guttman, H. The Leader’s Role in Conflict Management. Leader to Leader. 2004;31:48-53.
Hagland, Mark. "Leading from the Middle." Journal of AHIMA 76, no.5 (May 2005): 34-37.
Hall, L. (2018, February 24). [Personal Interview.]
Hanleybrown, F., Kania, J., & Kramer, M. (2012, January 26). Channeling Change: Making Collective Impact Work. Stanford Social Innovation Review. Retrieved from http://ssir.org/articles/entry/channeling_change_making_collective_impact_work
Hanson, K. (2009), What Exactly is Hope and How Can You Measure it?. Retrieved from http://positivepsychology.org.uk/hope-theory-snyder-adult-scale/
Harris, A. (2009). Distributed Leadership: What We Know. In A. Harris, (eds) Distributed Leadership. Studies in Educational Leadership, vol 7. Springer, Dordrecht.
Heifetz, R. A., Grashow, A., & Linsky, M. (2011). Leadership in a (Permanent) Crisis. Harvard Business Review .
Heifetz, R., Grashow, A., & Linsky, M. (2009). The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Boston: Harvard Business Press.
Hoch, J. E., & Kozlowski, S. W. J. (2014). Leading virtual teams: Hierarchical leadership, structural supports, and shared team leadership. Journal of Applied Psychology, 99 (3), 390-403.
Hooper, J., Charney, W. (2005). Creation of a safety culture: reducing workplace injuries in a rural hospital setting. AAOHN . 53(9) 394-398.
Howard, J., Shaw, E. K., Felsen, C. B., & Crabtree, B. F. (2012). Physicians as Inclusive Leaders. Quality Management in Health Care, 21(3), 135-145. doi:10.1097/qmh.0b013e31825e876a
https://home.kpmg.com/xx/en/home/insights/2016/10/management-leadership-development-in-healthcare.html
https://www.mediate.com Last accessed March 24, 2018.
Huang, H., Mattke, S., Batorsky, B. (2016). Incentives, program configuration, and employee uptake of workplace wellness programs. JOEM . 58(1): 30-34.
Hulbert N. J. & Morrison V. L. (2006) A preliminary study into stress in palliative care: Optimism, self-efficacy and social support, Psychology, Health & Medicine, 11:2, 246-254, DOI: 10.1080/13548500500266664
Human Rights Campaign. (2017). Health Care Equality Index Report 2017. https://www.hrc.org/hei
IBM. (2013). The Four V’s of Big Data. Retrieved March 30, 2018, from http://www.ibmbigdatahub.com/infographic/four-vs-big-data
IBM. (2017). Extracting business value from the 4 V’s of big data.
Ibrahim, O (10 October 2013). Total quality management (TQM) and continuous improvement as addressed by researchers. International journal of scientific and research publications, 3 (10). Retrieved from http://www.ijsrp.org/research-paper-1013/ijsrp-p2279.pdf
In Cooke, N. J., In Hilton, M. L., & National Research Council (U.S.). (2015). Enhancing the effectiveness of team science .
Infographics Master of Science in Leadership Big Data’s Growing Role in Organizational Leadership & Development. (n.d.).
Institute for Alternative Futures (2014, May). Public Health 2030: A Scenario Exploration. Retrieved from www.altfutures.org/pubs/PH2030/IAF-PublicHealth2030Scenarios.pdf
Institute of Medicine, National Academy of Sciences. Committee on Quality of Health Care in America. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century . Washington, DC: National Academy Press.
Institute of Medicine. (2003). Keeping patients safe: Transforming the work environment of nurses. Washington, DC: National Academy Press.
Institute of Medicine. (2003). Keeping patients safe: Transforming the work environment of nurses. Washington, DC: National Academy Press.
IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 15, Issue 1 (Nov. - Dec. 2013), PP 11-17 www.iosrjournals.org Tanwar . (2013). Leadership. New York: Perennial.
Jain, A. (2016). The 5 Vs of Big Data.
Jarrett, M.P. (2017). Patient safety and leadership: do you walk the walk? Journal of Healthcare Management, 62 (2). Retrieved from http://bi.galegroup.com.proxy.lib.ohio-state.edu/global/article/GALE|A491575560/9a19a002eaf4aeef397d969055556b55?u=colu44332
Jennex, M. E. (2017). Big Data, the Internet of Things, and the Revised Knowledge Pyramid. Fowler College of Business , 48 (4), 69–79.
Johnson A. (2016) Don’t Normalize Conflict. [Blog Post] Retrieved from https://www.thecompleteleader.org/blog/don’t-normalize-conflict
Johnson, P, Heimann, V., & O’Neill, K. (2001) "The “wonderland” of virtual teams", Journal of Workplace Learning, 13 (1), pp.24-30, https://doi.org/10.1108/13665620110364745
Joinson, C., June 2002. Managing Virtual Teams , HR Magazine. Retrieved from https://www.shrm.org/hr-today/news/hr-magazine/pages/0602joinson.aspx on March 16, 2018.
Joshi, A., Lazarova, M., & Liao, H. (2009). Getting Everyone on Board: The Role of Inspirational Leadership in Geographically Dispersed Teams. Organization Science, 20(1), 240-252. Retrieved from http://www.jstor.org/stable/25614651
Judy, R. W., & D'amico, C. (1997).  Workforce 2020: Work and Workers in the 21st Century . Hudson Institute, Herman Kahn Center, PO Box 26-919, Indianapolis, IN 46226; tele.
Kania, J., & Kramer, M. (2011). Collective Impact. Stanford Social Innovation Review. Retrieved from http://ssir.org/articles/entry/collective_impact
Kania, J., & Kramer, M. (2013). Embracing Emergence: How Collective Impact Addresses Complexity. Stanford Social Innovation Review. Retrieved from https://ssir.org/articles/entry/embracing_emergence_how_collective_impact_addresses_complexity
Kania, J., Hanleybrown, F., & Splansky Juster, J. (2014). Essential Mindset Shifts for Collective Impact. Stanford Social Innovation Review. Retrieved from https://ssir.org/articles/entry/essential_mindset_shifts_for_collective_impact
Kaspin, LC., Gorman, KM., Miller, RM. (2013). Systematic review of employer-sponsored wellness strategies and their economic and health-related outcomes. Popul Health Manag . 16(1) 14-21.
Katz, R. L. (1955). Skills of an effective administrator.  Harvard Business Review, 33 (1), 33–42.
Kazimoto P. Analysis of Conflict Management and Leadership for Organizational Change. Sept 2013;3(1):16-25.
Kennedy, M. (206, April 20). the two-way Breaking News for NPR . Retrieved February 21, 2018, from Lead-Laced Water In Flint: A Step-By-Step Look At The Makings Of A Crisis: https://www.npr.org/sections/thetwo-way/2016/04/20/465545378/lead-laced-water-in-flint-a-step-by-step-look-at-the-makings-of-a-crisis
Kilmann R, Thomas K. An overview of the Thomas-Kilmann Conflict Mode Instrument(TKI). Kilmann Diagnostics website. http://www.kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki Last accessed March 24, 2018.
Kirkpatrick, S. A., & Locke, E. A. (1991). Leadership: Do traits matter?  The Executive, 5,  48–60.
Kirschman, D. (1999). Leadership is the Key to Chief Medical Officer Success.  Physician Executive Journal, 36-39.
Knudsen, H. K., Ducharme, L. J., & Roman, P. M. (2009). Turnover intention and emotional exhaustion 'at the top': Adapting the job demands-resources model to leaders of addiction treatment organizations.  Journal of Occupational Health Psychology, 14 (1), 84-95. 10.1037/a0013822
Knudsen, H. K., Johnson, J. A., & Roman, P. M. (2003). Retaining counseling staff at substance abuse treatment centers: Effects of management practices.  Journal of Substance Abuse Treatment, 24 (2), 129-135. 10.1016/S0740-5472(02)00357-4
Kohler, K., Contacos-Sawyer, J., Thomas, B. (2015). Employee Wellness Programs: Savings for Organizations and Employees. Competition Forum . 13(2)
Kozlowski, S.W.J., and Ilgen, D.R. (2006). Enhancing the effectiveness of work groups and teams. Psychological Science in the Public Interest, 7(3):77–124
Kulesza, M., Hunter, S. B., Shearer, A. L., & Booth, M. (2017). Relationship between provider stigma and predictors of staff turnover among addiction treatment providers.  Alcoholism Treatment Quarterly, 35 (1), 63-70. 10.1080/07347324.2016.1256716
Lacoursiere, R. B. (2001). 'Burnout' and substance user treatment: The phenomenon and the administrator-clinician's experience.  Substance use & Misuse, 36 (13), 1839-1874. 10.1081/JA-100108430
Lagace, M (2004). How Team Leaders Show Support–or Not. (2004, May 31). Retrieved April 01, 2018, from https://hbswk.hbs.edu/item/how-team-leaders-show-supportor-not
Lam, S. S., Yik, M. S., & Schaubroeck, J. (2002). Responses to formal performance appraisal feedback: The role of negative affectivity. Journal of Applied Psychology, 87(1), 192-201. doi:10.1037//0021-9010.87.1.192. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/11924542
LaMorte, W . (2015) . A Brief History of Public Health . Retrieved from Lecture Notes Online http://sphweb.bumc.bu.edu/otlt/MPH-Modules/PH/PublicHealthHistory/PublicHealthHistory_print.html.
Laschinger, H. K. S., Borgogni, L., Consiglio, C., & Read, E. (2015). The effects of authentic leadership, six areas of worklife, and occupational coping self-efficacy on new graduate nurses’ burnout and mental health: A cross-sectional study. International Journal of Nursing Studies, 52 (6), 1080-1089.
Leadership role in improving safety (2017 June). Agency for healthcare research and quality patient safety network. Retrieved from https://psnet.ahrq.gov/primers/primer/32/leadership-role-in-improving-safety
Leiter, M. P., & Harvie, P. (1997). Correspondence of supervisor and subordinate perspectives during major organizational change.  Journal of Occupational Health Psychology, 2 (4), 343-352.
Leiter, M. P., & Maslach, C. (1999). Six areas of worklife: A model of the organizational context of burnout.  Journal of Health and Human Services Administration, 21 (4), 472-489.
Leiter, M. P., & Maslach, C. (2004). Areas of worklife: A structured approach to organizational predictors of job burnout.  Research in occupational stress and well-being ,  3 , 91-134.
Leonard, M. (2004). The human factor: The critical importance of effective teamwork and communication in providing safe care. Quality and Safety in Health Care,13(Suppl_1), I85-I90. doi:10.1136/qhc.13.suppl_1.i85
Let’s Move. (2016) Achievements . Retrieved from https://letsmove.obamawhitehouse.archives.gov/achievements.
Levasseur, R. E. (2012). People skills: leading virtual teams--a change management perspective. Interfaces, 42 (2), 213-216.
Levy, P. (2017, August 14). 'When blame is lopsided, it can lead to tragedy'. Retrieved February 23, 2018, from https://www.athenahealth.com/insight/first-blame-nurses
Levy, P. E., & Williams, J. R. (2004). The Social Context of Performance Appraisal: A Review and Framework for the Future. Journal of Management, 30(6), 881-905. doi:10.1016/j.jm.2004.06.005. Retrieved from: http://journals.sagepub.com/doi/abs/10.1016/j.jm.2004.06.005
Loehr A. (2017, Dec 6) Leadership Guide for Handling Conflict. [Blog post]. Retrieved from https://www.huffingtonpost.com/anne-loehr/leadership-guide-for-hand_b_5327795.html
Loehr A. (2017, May 25) Why Conflict at Work is a Good Thing. [Blog Post]. Retrieved from http://www.anneloehr.com/2017/05/25/conflict-at-work-is-good/
Lokko, Hermioni N., et al. "Racial and Ethnic Diversity in the US Psychiatric Workforce: A Perspective and Recommendations."  Academic Psychiatry  40.6 (2016): 898-904.
Lone, F. (2018). Can Electrically Stimulating Your Brain Make You Too Happy?. The Atlantic. Retrieved from https://www.theatlantic.com/health/archive/2018/03/pleasure-shock-deep-brain-stimulation-happiness/556043/
Longnecker, D. E., Patton, M., & Dickler, R. M. (2007). Roles and Responsibilities of Chief Medical Officers in Member Organizations of the Association of American Medical Colleges.  Academic Medicine,82 (3), 258-263.
Lundgren, L., Amodeo, M., Krull, I., Chassler, D., Weidenfeld, R., de, S. Z., . . . Beltrame, C. (2011). Addiction treatment provider attitudes on staff capacity and evidence-based clinical training: Results from a national study.  American Journal on Addictions, 20 (3), 271-284. 10.1111/j.1521-0391.2011.00127.x
Maier, N. R. F. 1900-1977. (1958). The appraisal interview: objectives, methods, and skills. New York: Wiley
Majchrzak, A., Rice, R. E., Malhotra, A., King, N. & Ba, S. (2000) Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team . MIS Quarterly, 24(4): pp.569-600.
Malhotra, A., Majchrzak, A., & Rosen, B. (2007). Leading virtual teams. Academy Of Management Perspectives, 21 (1), 60-70.
Manion, J. (2011). From Management to Leadership : Strategies for Transforming Health. San Francisco: Jossey-Bass.
Mann, R. D. (1959). A review of the relationship between personality and performance in small groups.  Psychological Bulletin, 56,  241–270.
Mannel, R. (2008). Essential leadership skills, Part I.  Journal of Human Lactation: Official Journal of International Lactation Consultant Association, 24,  1, 11-2.
Mannel, R. (2008). Essential leadership skills, Part II.  Journal of Human Lactation: Official Journal of International Lactation Consultant Association, 24,  2, 133-4.
Mannel, R. (2008). Essential Leadership Skills, Part III.  Journal of Human Lactation: Official Journal of International Lactation Consultant Association, 24,  3, 244-245.
Manser, T. (2008). Teamwork and patient safety in dynamic domains of healthcare: a review of the literature. Acta Anaesthesiologica Scandinavica, 53(2), 143-151. doi:10.1111/j.1399-6576.2008.01717.x
Manser, T. (2008). Teamwork and patient safety in dynamic domains of healthcare: a review of the literature. Acta Anaesthesiologica Scandinavica, 53(2), 143-151. doi:10.1111/j.1399-6576.2008.01717.x
Manz, C. C., Pearce, C. L., & Sims, H. P., Jr. (2009). The Ins and Outs of Leading Teams: An Overview. Organizational Dynamics, 38(3), 179-182.
Marcus, L (2009). Meta-Leadership: A Primer. https://cdn2.sph.harvard.edu/wp-content/uploads/sites/8/2013/04/meta-leadership_primer.pdf
Marinescu, LG. (2013). Integrated Approach for Managing Health Risks at Work – The Role of Occupational Health Nurses. Business and Leadership . 55(2) 207.
Marshall, A., Mueck, S., & Shockley, R. (2015). How leading organizations use big data and analytics to innovate. Strategy & Leadership , 43 (5), 32–39. https://doi.org/10.1108/SL-06-2015-0054
Martin, A., Karanika-Murray, M., Biron, C., Sanderson, K. (2014). The psychosocial work environment, employee mental health and organizational interventions: improving research and practice by taking a multilevel approach. Stress and Health . 32: 201-215.
Maslach, C. (2001). What have we learned about burnout and health?.  Psychology & Health ,  16 (5), 607-611.
Maslach, C., & Leiter, M. P. (2008). Early predictors of job burnout and engagement.  Journal of Applied Psychology, 93 (3), 498-512. doi:10.1037/0021-9010.93.3.498
Maslach, C., Jackson, S. E., & Leiter, M. P. (1996).  Maslach burnout inventory manual . Palo Alto, CA: Consulting Psychologists Press.
Masten, S., Davies, S., & Moelmurry, S. (2016). Flint Water Crisis: What Happened and Why. US National Library of Medicine , 22-34.
Mattia J. Gilmartin & Thomas A. D'Aunno (2008) 8 Leadership Research in Healthcare, The Academy of Management Annals, 1:1, 387-438, DOI: 10.1080/078559813
Maxwell, N. L., Rotz, D., & Garcia, C. (2016). Data and Decision Making: Same Organization, Different Perceptions; Different Organizations, Different Perceptions. American Journal of Evaluation , 37 (4), 463–485. https://doi.org/10.1177/1098214015623634
McGrath, J.E. & Hollingshead, A.B. (1994). Groups interacting with technology: Ideas, evidence, issues, and an agenda . Groups interacting with technology: Ideas, evidence, issues, and an agenda. Sage Publications, Inc. Thousand Oaks, CA.
Mcsweeney-Feld, M. H., Discenza, S., & Feis, G. L. (2010). Strategic Alliances & Customer Impact: A Case Study Of Community Hospitals. Journal of Business & Economics Research (JBER), 8(9). doi:10.19030/jber.v8i9.755
Meinert, D. Is It Time to Put the Performance Review on a PIP? (2017). Retrieved from https://www.shrm.org/hr-today/news/hr-magazine/Pages/0415-qualitative-performancereviews.aspx
Michael S. Knapp, Juli A. Swinnerton, Michael A. Copland, & Jack Monpas-Huber. (2006). Data-Informed Leadership in Education. The Wallace Foundation , (October), 56.
Minton-Eversole, T. (2012). Virtual teams used most by global organizations, survey says. Retrieved on March 30, 2018 from https://www.shrm.org/resourcesandtools/hr-topics/organizational-and-employee-development/pages/virtualteamsusedmostbyglobalorganizations,surveysays.aspx
Mitchell, R., Boyle, B., Parker, V., Giles, M., Chiang, V., & Joyce, P. (2015). Managing Inclusiveness and Diversity in Teams: How Leader Inclusiveness Affects Performance through Status and Team Identity. Human Resource Management, 54(2), 217-239. doi:10.1002/hrm.21658
Moffatt-Bruce, S., MD, PhD, MBA. (2018, March 6). [Personal Interview].
Montgomery, A. (n.d.). Executive Health Administration. Retrieved April 01, 2018, from https://exechealthadmin.usc.edu/blog/7-lessons-of-servant-leadership
Morris, A., Bloom, J. (2002). Contextual Factors Affecting Job Satisfaction and Organizational Commitment in Community Mental Health Centers Undergoing System Changes in the Financing of Care. Mental Health Services Research . (4) 71-83.
Mukhopadhyay, S., Wendel, J. (2013). Evaluating an employee wellness program. International Journal of Health Care Finance Economics . (13) 173-199.
Mullen, J., Kelloway, E. (2009). Safety leadership: A longitudinal study of the effects of transformational leadership on safety outcomes. The British Journal of Psychology . 82: 253-272.
Mumford, M. D., Zaccaro, S. J., Harding, F. D., Jacobs, T. O., & Fleishman, E. A. (2000). Leadership skills for a changing world: Solving complex social problems.  Leadership Quarterly, 11 (1), 11–35.
Murphy, S. (2016), The Optimistic Workplace , American Management Association
Murphy, S. (2016.). Killing the Annual Performance Appraisal. Retrieved from https://www.inc.com/shawn-murphy/killing-the-annual-performance-appraisal.html
Myers, M. (2015), Improving Military Resilience Through Mindfulness Training, Retrieved from https://www.army.mil/article/149615/improving_military_resilience_through_mindfulness_training
Myers, V. L., & Dreachslin, J. L. (2007). Recruitment and retention of a diverse workforce: Challenges and opportunities.  Journal of Healthcare Management ,  52 (5), 290.
National Institute on Drug Abuse. (2018). Opioid-related overdose death rates (per 100,000 people). Opioid summaries by state . https://www.drugabuse.gov/drug-abuse/opioids
National Research Council of the National Academies. (2015). Enhancing the Effectiveness of Team Science . Committee on the Science of Team Science, N.J. Cooke, M.L. Hilton, Editors. Washington D.C.: The National Academies Press.
Nationwide Children’s Hospital-About us (n.d.) Retrieved from https://www.nationwidechildrens.org/about-nationwide-childrens
Nembhard, I. M., & Edmondson, A. C. (2009). Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams. Elaborating Professionalism, 77-105. doi:10.1007/978-90-481-2605-7_5
Nembhard, I. M., & Edmondson, A. C. (2009). Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams.  Elaborating Professionalism, 77-105. doi:10.1007/978-90-481-2605-7_5
Nemeth, C. J. (1986). Differential contributions of majority and minority influence.  Psychological review ,  93 (1), 23.
Newman, A., Donohue, R., & Eva, N. (2017). Psychological safety: A systematic review of the literature. Human Resource Management Review, 27(3), 521-535. doi:10.1016/j.hrmr.2017.01.00
Nichols, A. L., & Cottrell, C. A. (August 01, 2014). What do people desire in their leaders? The role of leadership level on trait desirability.  The Leadership Quarterly, 25,  4, 711-729.
Northouse P. Leadership: Theory and Practice 7 th ed. Thousand Oaks: SAGE. 2016.
Northouse, P. G. (2015). Leadership interactive ebook . Place of publication not identified: Sage Publications.
Northouse, P. G. (2015). Leadership Theory and Practice. SAGE publishing.
Northouse, P. G. (2015).  Leadership: Theory and practice . Sage publications, 7th Edition
Northouse, P. G. (2015, March). Interactive: Leadership: Theory and Practice Interactive eBook, 7th Edition. [Bookshelf Online]. Retrieved from  https://bookshelf.vitalsource.com/#/books/9781506305967/
Northouse, P. G. (2016). Leadership: Theory and Practice. Thousand Oaks, California: SAGE Publications Ltd.
Northouse, P. G. (2016).  Leadership: Theory and practice . Sage publications.
Northouse, P. G. (2016).  Leadership: Theory and practice.  Sage publications.
Northouse, P. G. (2018). Leadership: Theory and Practice (7th ed.). Thousand Oaks: SAGE Publications.
Northouse, P . Leadership Theory and Practice . SAGE Publications, 2016. Print.
Northouse, P.G. (2016). Leadership theory and practice . Michigan: SAGE Publications Incorporated
Nowack, K. (2014). Taking the Sting Out of Feedback. Talent Development Magazine, Volume 68, pp. 50-54. Retrieved from: https://www.td.org/magazines/td-magazine/takethe-sting-out-of-feedback
Oades, L., Robinson, P., Green, S., Spence, G. (2011). Towards a positive university. The Journal of Positive Psychology. 6(6): 432-439.
Oc, B., & Bashshur, M. (2013). Followership, leadership and social influence. The Leadership Quarterly, 24(6), 919-934.
OhioHealth's CEO almost always says 'no' to expanding. Here's when he says 'yes.' (n.d.). Retrieved from https://www.advisory.com/daily-briefing/2016/04/12/lessons-from-the-c-suite
Oliver, S. (2006). Leadership in health care. Musculoskeletal Care , 4 (1), 38-47.
Olson, G. M., Olson, J. S. (2008) Distance Matters . Human-Computer Interaction. 15, pp.139-178.
Organizational Safety Culture-Linking Patient and Worker Safety (n.d.). United States Department of Labor. Retrieved from https://www.osha.gov/SLTC/healthcarefacilities/safetyculture.html
Ortega, A., Bossche, P. V., Sánchez-Manzanares, M., Rico, R., & Gil, F. (2013). The Influence of Change-Oriented Leadership and Psychological Safety on Team Learning in Healthcare Teams. Journal of Business and Psychology. doi:10.1007/s10869-013-9315-8
Oser, C. B., Biebel, E. P., Pullen, E., & Harp, K. L. H. (2013). Causes, consequences, and prevention of burnout among substance abuse treatment counselors: A rural versus urban comparison.  Journal of Psychoactive Drugs, 45 (1), 17-27. 10.1080/02791072.2013.763558
Osland, J., & Turner, M. (2011). The organizational behavior reader. Pearson, 8th Edition
Osland, J., Turner, M., Kolb, D., Rubin, I. (2011). The organizational behavior reader . Pearson, 8 th Edition
Paquin, H., Bank, I., Young, M., Nguyen, L., Fisher, R., & Nugus, P. (2017). Leadership in crisis situations: merging the interdisciplinary silos. emeraldinsight , 110-128.
Park-Lee, E., Lipari, R.N., Hedden, S.L., Kroutil, L.A., & Porter, J.D. (2017). Receipt of services for substance use and mental health issues among adults: Results from the 2016 NSDUH. NSDUH Data Review: September 2017.
Parris, D., & Peachey, J. (2013). A Systematic Literature Review of Servant Leadership Theory in Organizational Contexts. Journal Of Business Ethics , 113 (3), 377-393.
Pearce, C., & JA, C. (2003). Shared Leadership: Reframing the Hows and Whys of Leadership . Thousand Oaks, CA: Sage.
Pielstick, C. D. (2000). Formal vs. Informal Leading: A Comparative Analysis. Journal of Leadership & Organizational Studies, 7 (3), 99-114.
Pines, A., & Maslach, C. (1978). Characteristics of staff burnout in mental health settings.  Hospital & Community Psychiatry, 29 (4), 233-237.
Poillon, F. (Ed.) (1999 November). To err is human: building a safer health system, The Institute of Medicine. Retrieved from http://www.nationalacademies.org/hmd/~/media/Files/Report%20Files/1999/To-Err-is-Human/To%20Err%20is%20Human%201999%20%20report%20brief.pdf
Popescu, Gheorghe H., and Vlad Predescu (2016), “The Role of Leadership in Public Health,” American Journal of Medical Research 3(1): 273–279.
Porter, M. E., & Teisberg, E. O. (2016). Cleveland Clinic : Transformation and Growth 2015, (May), 1–23.
Porter, M.E. & Teisberg, E. O. (2016) Cleveland Clinic: Transformation and Growth 2015. Harvard Business School.
Puga, F., Stevens, K. R., & Patel, D. I. (January 01, 2013). Adopting Best Practices from Team Science in a Healthcare Improvement Research Network: The Impact on Dissemination and Implementation.  Nursing Research and Practice, 2013,  1, 1-7.
QAPI leadership rounding guide (n.d.) Retrieved from https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/QAPI/downloads/QAPILeadershipRoundingTool.pdf
Qarani, W. (2017). Transformational Leadership A Strategy Towards Staff Motivation. I-manager’s Journal on Nursing . 7(1) 9-15.
Rabin, R. (2008). The Lead Industry and Lead Water Pipes "A MODEST CAMPAIGN". American Journal of Public Health , 1584-1592.
Raffaelli, R. (2017). Organizational Behavior: Leading Organizational Change. Harvard Business Review .
Raghupathi, W., & Raghupathi, V. (2014). Big data analytics in healthcare: promise and potential. Health Information Science and Systems , 2 (1), 3. https://doi.org/10.1186/2047-2501-2-3
Rahim M. Toward a Theory of Managing Organizational Conflict. International Journal of Conflict Management. 2002;13(3):206-235.
Reeleder, D., Goel, V., Singer, PA., Martin, DK. (2006). Leadership and priority setting: the perspective of hospital CEOs. Health Policy . 79(1): 24-34.
Riegel, D. G. Feedback is good for your health. (2016, September 1). Retrieved from https://www.athenahealth.com/insight/feedback-good-health
Roberts, M., MD, MPH. (2018, March 9). [Telephone Interview].
Roman, P. M., Ducharme, L. J., & Knudsen, H. K. (2006).  Patterns of organization and management in private and public substance abuse treatment programs
Rondeau, K. V. (1992). Constructive Performance Appraisal Feedback for Healthcare Employees. Hospital Topics, 70(2), 27-33. Retrieved from: https://www.tandfonline.com/doi/abs/10.1080/00185868.1992.10543690
Rothwell, W. J., Stavros, J. M., & Sullivan, R. (2016). Practicing organization development: Leading transformation and change. Hoboken, NJ: Wiley.
Rounding to influence (2008). Healthcare performance improvement. Retrieved from https://www.munsonhealthcare.org/upload/docs/HEI%20Forum/2014_HEI_FORUM_CLAPPER_HPI%20LM%20Modules%20-%20Rounding%20To%20Influence.pdf
Rowitz, L. (2013).  Public health leadership . Jones & Bartlett Publishers.
Rowitz, L. (2014). Public Health Leadership. Burlington: Jones and Bartlett Learning.
Saeed T, Almas S, Anis-Ul-Haq M, Niazi GSK. Leadership Styles: Relationship with Conflict Management Styles. International Journal of Conflict Management. 2014;25(3):214-225.
Schein, E. (2010). Organizational Culture and Leadership (4th ed.). San Fransisco, CA: Jossey-Bass.
Schwantes, M. (2016). Want to Totally Transform Your Leadership? Give This to Your Employees Once Per Week. Retrieved from: https://www.inc.com/marcelschwantes/research-says-this-absurdly-simple-habit-is-a-powerful-way-to-getemployees-moti.html
Schwartzbaum, A. M., Mcgrath, J. H., & Rothman, R. A. (1973). The perception of prestige differences among medical subspecialities. Social Science & Medicine (1967), 7 (5), 365-371. doi:10.1016/0037-7856(73)90045-0
Seligman, M. & Csikszentmihalyi, M. (2000). Positive Psychology: An Introduction. The American psychologist. 55. 5-14. 10.1037/0003-066X.55.1.5.
Sendjaya, S. (2015). Personal and organizational excellence through servant leadership: Learning to serve, serving to lead, leading to transform .
Sepúlveda, C., Marlin, A., Yoshida, T., & Ullrich, A. (2002). Palliative care: the World Health Organization's global perspective.  Journal of pain and symptom management ,  24 (2), 91-96.
Sfantou, D., Laliotis, A., Patelarou, A., Pistolla, D. S., Matalliotakis, M., & Patelarou, E. (2017). Importance of Leadership Style towards Quality of Care Measures in Healthcare Settings: A Systematic Review. Healthcare,5 (4), 73. doi:10.3390/healthcare5040073
Shaw W.S., Reme S.E., Boot C.R.L. (2012) Health and Wellness Promotion in the Workplace. In: Gatchel R., Schultz I. (eds) Handbook of Occupational Health and Wellness. Handbooks in Health, Work, and Disability. Springer, Boston, MA
Sherman, R. (2012).Patient Satisfaction now Factors into Medicare Reimbursement. American Nurse Today . 7(10).
Shetach A. Conflict Leadership: Navigating Toward Effective and Efficient Team Outcomes. The Journal for Quality and Participation. 2012;35(2):25-30.
Shore, L. M., Randel, A. E., Chung, B. G., Dean, M. A., Ehrhart, K. H., & Singh, G. (2010). Inclusion and Diversity in Work Groups: A Review and Model for Future Research. Journal of Management, 37(4), 1262-1289. doi:10.1177/0149206310385943
Singer, S. J., & Vogus, T. J. (2013). Reducing Hospital Errors: Interventions that Build Safety Culture.  Annual Review of Public Health,34 (1), 373-396. doi:10.1146/annurev-publhealth 031912-114439
Slawomirski, L., Auraaen, A., & Klazinga, N. (2017, March). The Economics of Patient Safety: Strengthening a Value-based Approach to Reducing Patient Harm at National Level. Retrieved from https://psnet.ahrq.gov/resources/resource/30815/the-economics-of-patient-safety-strengthening-a-value-based-approach-to-reducing-patient-harm-at-national-level
Slocum-Gori, S., Hemsworth, D., Chan, W., Carson, A., Kazanjian, A. (2011), Understanding Compassion Satisfaction, Compassion Fatigue and Burnout: A survey of the hospice palliative care workforce. Palliative Medicine. Vol 27, Issue 2, pp. 172 – 178. https://doi.org/10.1177/0269216311431311
Smith, D., & Elliott, D. (2007). Exploring the Barriers to Learning from Crisis. Management Learning , 519-538.
Spahr, P. (2016, October 19). What is Transactional Leadership? How Structure Leads to Results. Retrieved April 5, 2018 from https://online.stu.edu/transactional-leadership/
Sportsman S, Hamilton P. Conflict Management Styles in the Health Professions. Journal of Professional Nursing. May-June 2007;23(3):157-166.
Stadolnik, E. M. (2014). Data leadership : Defining the expertise your organization needs.
Stelfox, H.T., Palmisani, S., Scurlock, C., Orav, E.J., & Bates, D.W. (2006 June). The “To Err is Human” report and the patient safety literature, Quality and Safety in Health Care 15(3).Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2464859/
Stobbe, M. (2017). Today’s opioid crisis shares chilling similarities with past drug epidemics. The Chicago Tribune . Retrieved from http://www.chicagotribune.com/news/ nationworld/ct-drug-epidemics-history-20171028-story.html
Stogdill, R. M. (1948). Personal factors associated with leadership: A survey of the literature.  Journal of Psychology, 25,  35–71.
Stogdill, R. M. (1974).  Handbook of leadership: A survey of theory and research.  New York: Free Press.
Stokols, D., Hall, K. L., Taylor, B. K. (2008) The Science of Team Science: Overview of the Field and Introduction to the Supplement . American Journal of Preventative Medicine, 35(2): pp.77-89.
Stokols, D., Misra, S., Moser, R. P., Hall, K. L. (2008) The Ecology of Team Science: Understanding Contextual Influences on Transdisciplinary Collaboration . American Journal of Preventative Medicine. 35(25): pp.96-116.
Stoller, J. K. (2009). Developing Physician-Leaders: A Call to Action.  Journal of General Internal Medicine,24 (7), 876-878. doi:10.1007/s11606-009-1007-8
Stoller, J.K. (2004). Can physicians collaborate? A review of organizational development in healthcare. OD Practitioner . 36:19–24.
Swanson, J. W. (2004). Diversity. Nursing Administration Quarterly, 28(3), 207-211. doi:10.1097/00006216-200407000-00009
Tarantine, R. (2017 December 6). How to create a culture of safety in health care and beyond, HuffPost. Retrieved from https://www.huffingtonpost.com/ruth-tarantine-dnp-rn/how-to-create-a-culture-o_2_b_9773596.html
The essential role of leadership in developing a safety culture. (2017 March 1). The Joint Commission Sentinel Event Alert (57). Retrieved from https://www.jointcommission.org/assets/1/18/SEA_57_Safety_Culture_Leadership_0317.pdf
The Food Opportunity Research Collaborative (FORC). (n.d.). Retrieved from http://kirwaninstitute.osu.edu/researchandstrategicinitiatives/the-food-opportunity-research-collaborative-forc/
Townsend, A, Demarie, S & Hendrickson, A. (1998). Virtual teams: technology and the workplace of the future. Academy of Management Perspectives. 12.
Trinkoff A.M., Le R., Geiger‐Brown J., Lipscomb J., Lang G. Longitudinal relationship of work hours, mandatory overtime, and on‐call to musculoskeletal problems in nurses. American journal of industrial medicine . (2006). 49(11):964-71.
Tsui, A. S., Egan, T. D., & O'Reilly III, C. A. (1992). Being different: Relational demography and organizational attachment.  Administrative science quarterly , 549-579.
Tucker, A. L., & Edmondson, A. C. (2003). Why Hospitals Dont Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change.  California Management Review,45 (2), 55-72. doi:10.2307/41166165
Turner, S., Merchant, K., Kania, J., & Martin, E. (2012, July 17). Understanding the Value of Backbone Organizations in Collective Impact: Parts 1-4. Stanford Social Innovation Review. Retrieved from http://ssir.org/articles/entry/understanding_the_value_of_backbone_organizations_in_collective_impact_1
U.S. Department of Health & Human Services. Public Health 3.0: A Call to Action to Create a 21st Century Public Health Infrastructure. Retrieved from https://www.healthypeople.gov/sites/default/files/Public-Health-3.0-White-Paper.pdf
U.S. Department of Health and Human Services (HHS). 2006. The Rationale for Diversity in the Health Professions: A Review of the Evidence. Washington, DC: Government Printing Office.
U.S. Department of Health and Human Services, Lesbian, Gay, Bisexual and Transgender Health, Healthy People 2020, https://www.healthypeople.gov/2020/topics-objectives/topic/lesbian-gay-bisexual-and-transgender-health
Understanding Conflict and Conflict Management. The Foundation Coalition. http://fc.civil.tamu.edu/publications/brochures/conflict.pdf Last accessed march 24, 2018.
Understanding Implicit Bias. (2015). Retrieved from: http://kirwaninstitute.osu.edu/research/understanding-implicit-bias/
Versel, N. (2014). Hospitals focus on patient experience through design. US News and World Report. Retrieved from: https://health.usnews.com/health-news/hospital-of-tomorrow/articles/2014/09/25/hospitals-focus-on-patient-experience-through-design
Vilardaga, R., Luoma, J. B., Hayes, S. C., Pistorello, J., Levin, M. E., Hildebrandt, M. J., . . . Bond, F. (2011). Burnout among the addiction counseling workforce: The differential roles of mindfulness and values-based processes and work-site factors.  Journal of Substance Abuse Treatment, 40 (4), 323-335. 10.1016/j.jsat.2010.11.015
Vogel, A. L., Hall, K. L., Fiore, S. M., Klein, J. T. (2013) The Team Science Toolkit: Enhancing Research Collaboration Through Online Knowledge Sharing . American Journal of Preventative Medicine, 45(6): pp.787-789.
Volker, R., Bernhard, B., Anna, K., Fabrizio, S., Robin, R., Jessica, P., . . . Norbert, S. (2010). Burnout, coping and job satisfaction in service staff treating opioid addicts—From athens to zurich.  Stress and Health: Journal of the International Society for the Investigation of Stress, 26 (2), 149-159. 10.1002/smi.1276
Walumbwa, F., Avolio, B., Gardner, W., Wernsing, T., & Peterson, S. (2008). Authentic Leadership : Development and Validation of a Theory-Based Measure. Management Department Faculty Publications , 24 . https://doi.org/10.1177/0149206307308913
Watkins, M. (2013, June 27). Making virtual teams work: ten basic principles. Harvard Business Review. Retrieved on March 14, 2017 from https://hbr.org/2013/06/making-virtual-teams-work-ten.
Webster, M. (2018). Crisis . Retrieved March 20, 2018, from Merriam-Webster: https://www.merriam-webster.com/dictionary/crisis
Weech-Maldonado, R., Dreachslin, J. L., Epané, J. P., Gail, J., Gupta, S., & Wainio, J. A. (2018). Hospital cultural competency as a systematic organizational intervention: Key findings from the national center for healthcare leadership diversity demonstration project.  Health care management review ,  43 (1), 30-41.
Weisbord, M.R. (1976). Why organization development hasn't worked (so far) in medical centers. Healthcare Management Review. 1:17–28.
Wellness software helps reduce employee turnover. (2017 April, 12). Wellable Blog. Retrieved from: http://blog.wellable.co/2017/04/12/wellness-software-helps-reduce-employee-turnover
West (2015) Leadership and Leadership Development in Health Care: The Evidence Base https://www.kingsfund.org.uk/sites/default/files/field/field_publication_file/leadership-leadership-development-health-care-feb-2015.pdf
Wewers, M., PhD, MPH. (2018, March 1). [Personal interview].
What is Leadership? Alberto Silva, Keiser University. (n.d.). Retrieved from http://docplayer.net/46102564-What-is-leadership-alberto-silva-keiser-university.html
When Health Care Isn’t Caring: Lambda Legal’s Survey of Discrimination Against LGBT People and People with HIV (New York: Lambda Legal, 2010). www.lambdalegal.org/health-care-report
Whitlock, Todd. The History of Performance Reviews and the Future of Employee Evaluations. (2015). Retrieved from: https://www.standardforsuccess.com/the-history-ofperformance-reviews-and-the-future-of-employee-evaluations
Wimer, S. & Nowack, K. (1998). How to Benefit from 360 Degree Feedback. Executive Excellence. Retrieved from : https://www.envisialearning.com/system/resources/63/How_to_Benefit_from_Your_360_ Feedback_Wimer_and_Nowack_1998.pdf?1373916528
Windle, G., Bennett, K. M., & Noyes, J. (2011). A methodological review of resilience measurement scales. Health and Quality of Life Outcomes, 9, 8. http://doi.org/10.1186/1477-7525-9-8
Wolff, T. (2016). Ten Places Where Collective Impact Gets It Wrong. Global Journal of Community Psychology Practice, 7(1), 1-11. Retrieved from http://www.gjcpp.org/
Woods, D. (2012). Defining the Art of Big Data Leadership. Forbes , pp. 1–2.
Woolley, L., Caza, A., & Levy, L. (2011). Authentic leadership and follower development: Psychological capital, positive work climate, and gender. Journal of Leadership & Organizational Studies, 18 (4), 438-448.
Worker Safety in Hospitals. OSHA. April 2018. Retrieved from: https://www.osha.gov/dsg/hospitals/index.h tml
Yang, C.C., Wang, Y.S., Chang, S.T., Guo, S.E., & Huang, M.F. (2009). A study on the leadership behavior, safety culture, and safety performance of the healthcare industry, World Academy of Science, Engineering and Technology, 29. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.308.4487&rep=rep1&type=pdf
Yphantides, N., Escoboza, S., & Macchione, N. (2015). Leadership in Public Health: New Competencies for the Future. Frontiers in Public Health , 3 , 24.
Zaccaro, S. J., Kemp, C., & Bader, P. (2004). Leader traits and attributes. In J. Antonakis, A. T. Cianciolo, & R. J. Sternberg (Eds.),  The nature of leadership  (pp. 101–124). Thousand Oaks, CA: SAGE.
Zaccaro, S. J., Mumford, M. D., Connelly, M. S., Marks, M. A., & Gilbert, J. A. (2000). Assessment of leader problem-solving capabilities.  Leadership Quarterly, 11 (1), 37–64.
Zander, L., Zettinig, P., & Makela, K. (2013). Leading global virtual teams to success. Organizational Dynamics, 42 (3), 228-237. doi:10.1016/J.ORGDYN.2013.06.008
Zenger, J. (2013). The Ideal Praise-to-Criticism Ratio. Retrieved from: https://hbr.org/2013/03/the-ideal-praise-to-criticism
Zero Hero (n.d) Retrieved from https://www.nationwidechildrens.org/medical-professional-publications/zero-hero?contentid=43447
Zero Hero: Rounding to Influence (n.d.). Retrieved from Nationwide Children’s Hospital intranet
Zettlemeyer, F. (n.d.). A Leaders Guide to Data Analytics. Kellogg Insight . Retrieved from https://insight.kellogg.northwestern.edu/article/a-leaders-guide-to-data-analytics
Zhang X, Cao Q, Tjosvold D. Linking Transformational Leadership and Team Performance: A Conflict Management Approach. Journal of Management Studies. Nov 2011;48(7):1586-1611.
Zocchi, M. S., McClelland, M. S., & Pines, J. M. (December 01, 2015). Increasing Throughput: Results from a 42-Hospital Collaborative to Improve Emergency Department Flow .  41,  12, 532-541. Bottom of Form

 

License

Icon for the Creative Commons Attribution 4.0 International License

Leadership in Healthcare and Public Health Copyright © 2018 by The Ohio State University is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.